Terms & Conditions

Welcome to my store.

Turnaround time: Current turnaround time from purchase to ready-to-ship is about 1-2 weeks on most orders. Please feel free to contact me if you have any questions: TheWeddingGallery@BradGoodell.com

I accept Paypal and all major credit cards.

If this is a gift that you want mailed directly to the recipient, let me know at the time of ordering and I will leave out the packing slip and include a gift note from you.


SHIPPING

I ship USPS (United States Postal Service), FedEx, and UPS.

PACKING

All glass and crystal will be well-packed, securely wrapped in bubble wrap to assure safe delivery. If an item arrives broken or damaged, please contact me immediately. I will need photos of the broken items for insurance purposes. You may also need to take the package in for inspection, or fill out a short affidavit online.

FOR CUSTOMERS OUTSIDE THE U.S.:
You need to be aware that your own country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery. Any and all customs or duty fees are the responsibility of the buyer. These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be. For information you should contact your local customs agency.

Refunds and Exchanges

Sorry, no refunds on custom, customized, or personalized orders. Replacements will be sent for items that arrive damaged or if we've made an engraving error.